IT EXPO — Complexity and difficulty of use are the main obstacles to the widespread deployment of unified communications systems, said John Combs, CEO of IP telephony provider Shoretel, in a keynote today at the IT EXPO conference in Los Angeles.
It’s an exciting time in our business,” said Combs, “because we’re about halfway through the transition from TDM communications equipment to IP systems.” But adoption is being slowed by end-user fears and the inability of IT directors to successfully manage the necessary transitions…
By Richard Martin
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