The city would have had to update switches for the old system at a cost of $180,000, Willkinson said. Instead, the city switched to a voice over internet protocol phone system.
The new Shoretel phone system cost about $350,000 through a company called IDeACOM.The city sought bids for the new system, he said.
The city also switched service providers, Wilkinson said, and the new system should save the city money in operating costs. He said the city was paying AT&T and CenturyTel about $7,100 per month for phone service. AT&T had the eastern half of the city. CenturyTel had the western half.
By Shane Anthony
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Based out of the US, ShoreTel is a particularly interesting player in the pure VoIP market with a pitch that says: “the best product, not the best marketing”. Unlike the vast majority of IP telephony vendors, the functionality of ShoreTel’s products is centred around its software applications rather than the feature sets of their hardware. This means that a ShoreTel VoIP implementation uses a distributed architecture model which has some extremely beneficial flow-ons.
By: Andy Smith
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Operator
At this time, I would like to welcome everyone to the ShoreTel fourth quarter and fiscal year 2009 conference call. (Operator Instructions)
Tonya Chin
Hello and thanks for joining us today as we report our fourth quarter and fiscal year 2009 financial results. Joining me on the call today are ShoreTel’s Chairman and CEO, John Combs, and Chief Financial Officer, Mike Healy.
Before we begin, I will remind you that during today’s call, management may make forward-looking statements within the meaning of the safe harbor provision of federal securities laws regarding the company’s anticipated future revenue, gross margin, operating expenses and other financial and business related information. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected.
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Computerworld – It sounds so easy: Just give employees the ability to easily move among desktop and mobile voice calls, instant messaging and videoconferencing technologies — and productivity and efficiency improvements will naturally follow.
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ShoreTel, a unified communications provider focused on the SMB market, announced Monday it now has more than 10,000 enterprise customers, according to a company release. The company said it has deployed more than 60,000 switches and around 900,000 VoIP phones, in addition to selling more than 1 million end-user licenses.
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A few weeks ago I attended a press event that the San Francisco Giants and Shoretel put on. The audio isn’t that great because we’re in the server room for the San Francisco Giants baseball team. Here SF Giants’ CIO, Bill Schlough, is showing off how the Giants saved a million bucks by upgrading its telecommunications equipment.
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So, if what’s good for Cisco Systems Inc. is now good for the country, why isn’t it good for the San Francisco Giants? San Jose’s data networking goliath, which replaced General Motors Corp. on the Dow Jones industrial average, suffered a rare defeat when it lost out on a bid to install a $1 million Internet phone system at AT&T Park. Instead, a comparative pipsqueak of a company, ShoreTel Inc. of Sunnyvale, got the job. A key selling point for Giants Chief Information Officer Bill Schlough, apart from what he said was ShoreTel’s switch-based architecture: “We won’t be a small fish in a big pond.”
By Andrew Ross
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The Giants purchased a half-rack system from ShoreTel, and, on Monday, Schlough showed it off publicly for the first time. He said the organization evaluated products from Cisco Systems, Avaya and Nortel (all were “solid solutions”), but selected to spend $1 million on the ShoreTel equipment.
By Mark Boslet
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TelecomTactics Takeaway: ShoreTel, Inc. continues to enhance its unified communications products, announcing a new global release, ShoreTel 9, at the recent VoiceCon Orlando event where the company won the Best in VoiceCon Award for the third year in a row. With a focus on large enterprise solutions and personalized communications, ShoreTel 9 represents the third major upgrade in less than one year and introduces new features and functionality that improve call continuity (geographic redundancy) and enhance an individual’s ability to communicate quickly and effectively (GPS location-based routing, Announced Find Me, Personalized Call Handling and more).
By Sandra M. Gustavsen
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With an increasing number of companies turning to IP technology for their telecom services, Mark Swensden, managing director for the EMEA region at Shoretel tells CommsMEA why IP offers companies a new level of convenience, and how his company is planning to invest heavily in the Middle East.
By CommsMEA
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